The Online Account offers so much more, giving you full control over your account details, allowing packet payment & submission, packet tracking, amendment of contact details and packet ready notifications.

Steps to setting up your Online Account

• Make sure we have your email address assigned to your account; email Customer Services from the email address you wish to have assigned to your account if we do not have it.
• Click here to set up your Online Account.
• Enter your Assay Office Account Number. This can be found on any invoice we have sent you.
• Enter the Postcode of your invoice address which can also be found on any invoice we have sent you.
• Press Verify Account.
• A Verification email will be sent to your email address. Please check your junk as it may be sent there.
• Click on the link in the Verification Email and you will be asked for a password.
• You will now have set up your online account and have access to all that it offers.
• You can Login in the top right hand corner or to the left of the Login page.