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How to renew your sponsor's mark registration

The way to renew your sponsor’s mark registration is changing. You will now be notified about this in the “My Account” area of the online account.  First, please make sure your invoicing address is up to date.

Date Published: 08 October 2020

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Extension of Greville Street opening hours

From Monday 5 October our Greville Street office will extend their opening hours to 10am - 4pm, Monday - Friday. 

They will continue to only offer a priority service option to match the output of a reduced team.  This means that only One Hour and Early Hall (next day) services are available there. 

Please note, one hour packets must be submitted by 3pm. There will be no time-bound financial guarantees. If your punch is not held at Greville Street we can only apply a laser hallmark on a priority service.  

Date Published: 30 September 2020

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A Reminder Of Current Services

While we continue to scale up our operations we are still working with some limitations.  Please keep an eye on our website News for the latest information, and make sure we have the correct email address and permissions so we can contact you directly with updates - you can set these in your Account area online

An overview of operations: 

Opening times - Goldsmiths' Hall counter is operating 10am - 1pm, Monday to Friday, and Greville Street counter is operating 11am - 3pm, Monday to Friday. 

continued...

Date Published: 28 August 2020

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August Bank Holiday Closure 2020

Goldsmiths’ Hall will close at 1pm on Friday 28th August 2020 and re-open at 10am on Tuesday 1st September 2020.

The Greville Street office will close at 3pm on Friday 28th August 2020 and re-open at 11am on Tuesday 1st September 2020.

Date Published: 24 August 2020

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