Royal Mail industrial action 26 and 31 August, 8 and 9 September

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Friday 26 August, Wednesday 31 August and for two days on Thursday 8 and Friday 9 September 2022.

While collections from and deliveries to Goldsmiths' Hall should take place, there may be systemic delays processing parcels through the Royal Mail system.  Please note, our priority packet charges will still apply.

Date Published: 15 August 2022

Read Article

RMT Industrial Action: Thursday 18th and Friday 19th August

Industrial action planned by the Rail, Maritime and Transport (RMT) union will affect both the train and tube networks next week.

The train networks will be disrupted on Thursday 18^th and the tube network on Friday 19^th August.  As a result, our One Hour service will be suspended on both days.  On both days the Greville Street counter aims to open at 10am, but will close at 3pm, with a half hour closure 12pm – 12.30pm.  Goldsmiths’ Hall will be open 10am – 5pm.   

Further services may be disrupted if many of our teams are unable to get to work. 

Date Published: 10 August 2022

Read Article

Summer Bank Holiday, August 2022

The next bank holiday in England and Wales is Summer bank holiday on the 29 August 2022.

The counter at Goldsmiths’ Hall will close on Friday 26 August at 4pm.  The office will reopen on Tuesday 30 August at 10am.

The counter at Greville Street will close on Friday 26 August at 4pm.  The office will reopen on Tuesday 30 August at 9am.

Date Published: 04 August 2022

Read Article

Winners announced: Make Your Mark kid's competition

To celebrate the Queen's Platinum Jubilee, we invited young makers (aged 10 and under) to make their mark, in the London Assay Office (LAO) Make Your Mark Kids Competition.

We had loads of wonderful entries, which made the task of choosing winners no small feat. Thankfully our judging panel made up of members of the LAO and the team at Thomas Fattorini Ltd know their way around a Mark, and through a rigorous judging process selected our five lucky winners.

Date Published: 29 July 2022

Read Article

RMT and TSSA Industrial Action: Wednesday 27 July

Industrial action is planned by the Rail, Maritime and Transport (RMT) union, and the Transport Salaried Staffs' Association (TSSA) on 27 July.  This will affect both the train and tube networks.

As a result, our One Hour service will be suspended Wednesday 27 July.  Goldsmiths' Hall will close at 3pm. 

Further services may be disrupted if many of our teams are unable to get to work. 

Date Published: 25 July 2022

Read Article

Changes to our systems

In the coming months, we will be changing our online systems to a cloud based provider - Netsuite. This will make our website and systems more resilient, and improve the capabilities of what they can do for you, and us.

Archived packet data will cease to be accessible - notably access to old invoices will end as we transfer to a digital invoicing system. Please consider downloading copies of invoices that you will need for accounting purposes now.

Date Published: 06 July 2022

Read Article