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News Articles

Winners announced: Make Your Mark kid's competition

To celebrate the Queen's Platinum Jubilee, we invited young makers (aged 10 and under) to make their mark, in the London Assay Office (LAO) Make Your Mark Kids Competition.

We had loads of wonderful entries, which made the task of choosing winners no small feat. Thankfully our judging panel made up of members of the LAO and the team at Thomas Fattorini Ltd know their way around a Mark, and through a rigorous judging process selected our five lucky winners.

Date Published: 29 July 2022

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RMT and TSSA Industrial Action: Wednesday 27 July

Industrial action is planned by the Rail, Maritime and Transport (RMT) union, and the Transport Salaried Staffs' Association (TSSA) on 27 July.  This will affect both the train and tube networks.

As a result, our One Hour service will be suspended Wednesday 27 July.  Goldsmiths' Hall will close at 3pm. 

Further services may be disrupted if many of our teams are unable to get to work. 

Date Published: 25 July 2022

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Changes to our systems

In the coming months, we will be changing our online systems to a cloud based provider - Netsuite. This will make our website and systems more resilient, and improve the capabilities of what they can do for you, and us.

Archived packet data will cease to be accessible - notably access to old invoices will end as we transfer to a digital invoicing system. Please consider downloading copies of invoices that you will need for accounting purposes now.

Date Published: 06 July 2022

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Counter hours on 21 July 2022

Both the Greville Street counter, and Goldsmiths' Hall counter will close at 12 noon on 21 July 2022

While we understand this will be inconvenient, we want to gather our teams to reward and thank them for working incredibly hard during a long period of unprecedented challenges since 2020.  

  • This means that we will not accept One Hour packets on 21 July.
  • Early Hall / Next Day packets submitted on the morning of 21 July will be ready on Friday 22 July.
  • We will aim to complete Early Hall / Next Day packets which are submitted on 20 July on 21 July, but these may only be ready on 22 July. 

Date Published: 04 July 2022

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Royal Mail industrial action 14 July

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Thursday 14 July. It is unlikely that the post will arrive or leave Goldsmiths' Hall on that day so there will be a delay in parcels being returned to you.

Date Published: 01 July 2022

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