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A reminder on sponsor's mark punch renewal

How you renew your sponsor’s mark registration has changed. You will now be notified about this in the “My Account” area of the online account.  Six months before your sponsor's mark is due to expire a box will appear there notifying you that it is due for renewal. 

Full information can be found here.  Our Terms and Conditions have been updated to reflect this. 

Date Published: 30 July 2021

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Three British Hallmarking Council vacancies

The Secretary of State is seeking to appoint three new members to the British Hallmarking Council. One with a background in the trade of precious metals, one with a consumer protection background and one independent. They will each serve for a term of three years.

Date Published: 01 July 2021

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Greville Street counter hours - July 2021

Our Greville Street, Hatton Garden office will resume counter hours of 9am - 5pm Monday - Friday by the end of the month.  However, we must also introduce a closure of one hour between 12noon and 1pm to accommodate staff breaks.  

Requests for the one hour service have increased significantly.  We feel that a closure for one hour is the best way to manage this demand, while half the team works on packets, and half have their break. 
We have considered other options, such as withdrawing the service entirely, but feel this is the best approach to satisfy your requests and ensure staff's wellbeing. We thank you in advance for your understanding. 
More details to Greville Street customers will follow on email. 

Date Published: 01 July 2021

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