News Articles

Hallmarking arrangements during temporary closure of Assay Offices

Press Release from the British Hallmarking Council:

The pandemic has caused many disruptions to business across the U.K. The UK Assay Offices have of course been similarly affected and from the end of today all four Offices will be closed for at least three weeks.

Any business that requires product hallmarking or needs advice should contact the Assay Office they usually use and guidance will be provided.

The British Hallmarking Council is maintaining an overview of the situation and further information will be issued when Government restrictions are lifted.

Please email the Goldsmiths' Company Assay Office on 

Date Published: 25 March 2020

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URGENT: In light of the announcement last night we will close sooner than previously planned - today at 5pm.

Please do not send work to us, or come to Goldsmiths’ Hall today Tuesday 24 March.


Completed post work which has been paid for will be posted back.

Work received today, or any work we are unable to finish will be stored securely at Goldsmiths’ Hall.

Date Published: 24 March 2020

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Coronavirus Contingency - Goldsmiths' Company Assay Offices temporarily closing from Thursday 26 March

We have kept our offices open for as long as we possibly could because of the vital role we play in supporting you, our customers, as well as the wider trade, and consumers. However, to ensure the welfare of our teams we’ve had to take the difficult, but necessary, decision to close our Assay Office operations across all sites for the foreseeable future from 5pm Thursday 26 March.

Date Published: 23 March 2020

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Coronavirus Contingency - Service Update 20.03.20

Service adaptations taking effect from Monday 23 March:

  • We cannot accept 1 Hour or Same Day packets which contain requests for engraving and logos.
  • The guarantees for our Priority Services are suspended, but we will continue to process Priority Service packets first.
  • We can only accept email enquiries, not telephone enquiries.

Date Published: 20 March 2020

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Corona Virus Contingencies

We ask that customers do not send work into Assay if the items have come into contact with anyone who has, or is showing symptoms of, Covid-19. Government guidelines state that the virus can live up to around 72 hours when it is felt the risk from any contaminated surface would significantly decrease. Therefore please wait for this period to lapse before sending items that could potentially be contaminated.
Staff members are at high risk with numerous packets transferred to us every day. As a precautionary measure for our staff, we will no longer accept cash from Monday (16th March.)

Date Published: 13 March 2020

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