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Hallmarking Dealers Notice goes digital alongside launch of new H.A.L.O. Award

• New free digital Dealers Notice launched to support sale of items online
• Retailers now have a choice of how to display the Dealers Notice
• The online Dealers Notice will encourage engagement with customers, indicate responsible and lawful trading, and help explain the role and value of the Hallmark
• Hallmarking Awareness and Learning Online (HALO) award launched for businesses promoting hallmarking compliance to the benefit of consumer protection

Date Published: 14 October 2021

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The Assay Offices of the UK announce Platinum Jubilee commemorative mark available from 1 November 2021

• A new commemorative mark has been designed to celebrate Her Majesty The Queen’s Platinum Jubilee

• The mark can be requested from 1st November 2021

• Historically, commemorative marks have been added to the regular hallmark to signify a special event

• The mark, designed by Thomas Fattorini Ltd, depicts an orb, and reflects the traditional fineness mark for platinum

Date Published: 05 October 2021

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Assay Office team takes part in Tour De City 2021

Assay Office staff - Will Evans, General Manager and Adam Phillips, Customer Service Manager  joined forces with colleagues from The Goldsmiths' Company to take place in the Tour de City static bike challenge for this year's City Giving Day, an initiative that forms part of the Lord Mayor's Appeal. 

Date Published: 27 September 2021

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A reminder on sponsor's mark punch renewal

How you renew your sponsor’s mark registration has changed. You will now be notified about this in the “My Account” area of the online account.  Six months before your sponsor's mark is due to expire a box will appear there notifying you that it is due for renewal. 

Full information can be found here.  Our Terms and Conditions have been updated to reflect this. 

Date Published: 30 July 2021

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Discounted punch available for multi-site users

If you submit your work at both the Hall and the Greville Street office the progress of your packet is slowed while we transfer your punch between sites. From 1 August we will no longer transfer punches.  It will be your responsibility to submit your packets for struck marks to the site where your punch(es) are held.  This will allow our team to focus their time on testing and hallmarking your packets.
 
However, as we have in-house punch manufacturing facilities in our Goldsmiths' Hall workshop, we are pleased to be able to offer additional punches to affected customers at a discounted part cost rate of £30+VAT.

Please place your order before July 31 2021

Date Published: 05 July 2021

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Three British Hallmarking Council vacancies

The Secretary of State is seeking to appoint three new members to the British Hallmarking Council. One with a background in the trade of precious metals, one with a consumer protection background and one independent. They will each serve for a term of three years.

Date Published: 01 July 2021

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Greville Street counter hours - July 2021

Our Greville Street, Hatton Garden office will resume counter hours of 9am - 5pm Monday - Friday by the end of the month.  However, we must also introduce a closure of one hour between 12noon and 1pm to accommodate staff breaks.  

Requests for the one hour service have increased significantly.  We feel that a closure for one hour is the best way to manage this demand, while half the team works on packets, and half have their break. 
 
We have considered other options, such as withdrawing the service entirely, but feel this is the best approach to satisfy your requests and ensure staff's wellbeing. We thank you in advance for your understanding. 
More details to Greville Street customers will follow on email. 

Date Published: 01 July 2021

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