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Interview with Adam Phillips, Customer Service Manager

What has been the biggest challenge for you and your team during the pandemic?

Our biggest challenge is change. We have had to adapt a lot, and fast. The pandemic quickened the improvement of our online services.

We have significantly increased and improved the information on our website basing it on the user experience.  How you use our website continues to inform its development. There are instruction pages on how to submit a packet onlinehow to pay online, and how to renew your sponsor’s mark registration.

Date Published: 03 May 2021

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Dr Robert Organ, Deputy Warden of the Goldsmiths’ Company Assay Office, to retire after 21 years in the hallmarking industry

The Deputy Warden of the Goldsmiths’ Company Assay Office in London, Dr Robert Organ, is to retire after 21 years of service.

Robert began his career at the Goldsmiths’ Company in 2000 as Superintendent Assayer of the London Assay Office, before taking over as Deputy Warden (Managing Director-equivalent) in 2006. The Goldsmiths’ Company has been responsible for guaranteeing the purity of items made of precious metals since 1300, when the hallmarking statute was passed.

Date Published: 30 April 2021

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Early May Bank Holiday 2021

Early May Bank holiday 2021 hours:

Goldsmiths’ Hall
Friday 30 April – close at 2pm.  The office will reopen on Tuesday 4 May at 10am.

Greville Street
Friday 30 April – close at 4pm.  The office will reopen on Tuesday 4 May at 10am.

Date Published: 26 April 2021

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No price increase for our core services

Following a challenging year, we are very happy to announce that we have frozen our prices across all of our core services.  This means there are no changes to the price of applying a hallmark.  

Date Published: 30 March 2021

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Easter Holiday 2021 Hours

Goldsmiths’ Hall
Thursday 1 April – close at 2pm.  The office will reopen on Tuesday 6 April at 10am.

Greville Street
Thursday 1 April – close at 4pm.  The office will reopen on Tuesday 6 April at 10am.

Date Published: 26 March 2021

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Kevin Bowles, Production Control Manager

This month, Kevin Bowles has moved from his role as Heathrow Sub-Office Manager to Production Control Manager.

This means he will oversee production at all of our sites across London - Goldsmiths' Hall, Greville Street, and Heathrow, plus our two private hallmarking facilities within Graff, Mayfair and Allied Gold, Dalston.

He brings 42 years experience to the role, having started work for the Assay Office in 1979 as an apprentice.

Date Published: 09 March 2021

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International Women's Day 2021 - Eliza Godfrey

In celebration of International Women's Day today we are sharing images from the Goldsmiths’ Archive and the Goldsmiths' Company Collection which show Eliza Godfrey’s hallmark, sponsor's mark, and tea caddy.

Date Published: 08 March 2021

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The Goldsmiths’ Company Charity’s studentships in precious metals at Cambridge University

In November 2018, the Goldsmiths’ Company Charity announced that it would support three new PhD studentships at Cambridge University in the Department of Materials Science and Metallurgy with expertise and guidance from The Goldsmiths' Company Assay Office, to help further the UK's position as a leader in precious metals research. The association with the Company goes back 100 years when a grant from the Goldsmiths' Company helped found the department dedicated to the study of metallurgy on 5th October 1920.

The recipients of the studentships, Owain Houghton (Queens College) and Ayush Prasad (Robinson College) are now entering their second year. Read more about their research projects and the Charity's support for the department here. 

Date Published: 03 March 2021

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Goldsmiths' Fair: Designs on Silver exhibition

A new online exhibition, Designs on Silver explores the role of design drawings in the art of the contemporary silversmith.

Explore the exhibition, and the stories behind the drawings, here.  

All the pieces discussed are from The Goldsmiths’ Company’s Collection.

Date Published: 12 February 2021

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Cheque payment

A reminder that with effect from Monday 1 March 2021, we will no longer be accepting cheques as a form of payment.

Please pay for your packet by card at the counter, or online.

Thank you for your cooperation.

Date Published: 01 February 2021

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