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Discounted punch available for multi-site users

If you submit your work at both the Hall and the Greville Street office the progress of your packet is slowed while we transfer your punch between sites. From 1 August we will no longer transfer punches.  It will be your responsibility to submit your packets for struck marks to the site where your punch(es) are held.  This will allow our team to focus their time on testing and hallmarking your packets.
 
However, as we have in-house punch manufacturing facilities in our Goldsmiths' Hall workshop, we are pleased to be able to offer additional punches to affected customers at a discounted part cost rate of £30+VAT.

Please place your order before July 31 2021

Date Published: 05 July 2021

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Three British Hallmarking Council vacancies

The Secretary of State is seeking to appoint three new members to the British Hallmarking Council. One with a background in the trade of precious metals, one with a consumer protection background and one independent. They will each serve for a term of three years.

Date Published: 01 July 2021

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Greville Street counter hours - July 2021

Our Greville Street, Hatton Garden office will resume counter hours of 9am - 5pm Monday - Friday by the end of the month.  However, we must also introduce a closure of one hour between 12noon and 1pm to accommodate staff breaks.  

Requests for the one hour service have increased significantly.  We feel that a closure for one hour is the best way to manage this demand, while half the team works on packets, and half have their break. 
 
We have considered other options, such as withdrawing the service entirely, but feel this is the best approach to satisfy your requests and ensure staff's wellbeing. We thank you in advance for your understanding. 
More details to Greville Street customers will follow on email. 

Date Published: 01 July 2021

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Spring Bank Holiday 2021

Spring Bank holiday 2021 hours:

Goldsmiths’ Hall
Friday 28 May – close at 3.30pm.  The office will reopen on Tuesday 1 June at 10am.

Greville Street
Friday 28 May – close at 4.30pm.  The office will reopen on Tuesday 1 June at 10am.

 

A reminder of our current service adaptations can be found here. 

Date Published: 24 May 2021

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The Make Your Mark award winners announced at the Goldsmiths' Craft and Design Council competition

For 2020/21, the Goldsmiths’ Company Assay Office and Goldsmiths' Craft and Design Council teams came together to create the Make Your Mark 2D Design Award in the Goldsmiths' Craft and Design Council Competition.

Our brief asked you to design an item of jewellery, smallwork or silverware that promotes, enhances and celebrates the London Hallmark.

Gold, silver and bronze awards were announced at the ceremony last night. 

Date Published: 18 May 2021

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Interview with Adam Phillips, Customer Service Manager

What has been the biggest challenge for you and your team during the pandemic?

Our biggest challenge is change. We have had to adapt a lot, and fast. The pandemic quickened the improvement of our online services.

We have significantly increased and improved the information on our website basing it on the user experience.  How you use our website continues to inform its development. There are instruction pages on how to submit a packet onlinehow to pay online, and how to renew your sponsor’s mark registration.

Date Published: 03 May 2021

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Dr Robert Organ, Deputy Warden of the Goldsmiths’ Company Assay Office, to retire after 21 years in the hallmarking industry

The Deputy Warden of the Goldsmiths’ Company Assay Office in London, Dr Robert Organ, is to retire after 21 years of service.

Robert began his career at the Goldsmiths’ Company in 2000 as Superintendent Assayer of the London Assay Office, before taking over as Deputy Warden (Managing Director-equivalent) in 2006. The Goldsmiths’ Company has been responsible for guaranteeing the purity of items made of precious metals since 1300, when the hallmarking statute was passed.

Date Published: 30 April 2021

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Early May Bank Holiday 2021

Early May Bank holiday 2021 hours:

Goldsmiths’ Hall
Friday 30 April – close at 2pm.  The office will reopen on Tuesday 4 May at 10am.

Greville Street
Friday 30 April – close at 4pm.  The office will reopen on Tuesday 4 May at 10am.

Date Published: 26 April 2021

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No price increase for our core services

Following a challenging year, we are very happy to announce that we have frozen our prices across all of our core services.  This means there are no changes to the price of applying a hallmark.  

Date Published: 30 March 2021

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