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London Trading Standards win 2025 Touchstone Award for “Stamping Out” hallmarking infractions

London Trading Standards – a collective of trading standards teams from the London boroughs of Tower Hamlets, Camden, Westminster, Hackney, Ealing, Waltham Forest, and Newham, and the Royal Borough of Kensington and Chelsea – have been awarded the British Hallmarking Council’s (BHC) Touchstone Award 2025, for their role in Operation Stamping It Out. A pioneering hallmarking education and enforcement project, which is delivered by WRi Group on behalf of the London Assay Office.

Date Published: 25 June 2025

Easter 2025 Opening Hours and Service Times

On Thursday 17 April 2025 at 12:00noon we will close the counters at Goldsmiths' Hall and Greville Street for the Easter Weekend.

Both counters will re-open at 9am on Tuesday 22 April 2025.

Date Published: 14 April 2025

Price Adjustment 2025

We have made the decision to adjust our prices. This has not been taken lightly. However increased costs of production, and the surge in demand for high priority packet return and for complex marking of articles, have made it a necessity for our business.

Date Published: 25 March 2025

Review of the British Hallmarking Council

The UK government announced on 17 March 2025 that it will “commence a review into the British Hallmarking Council (BHC) which will look at the role, remit and governance of the BHC, including options to merge, abolish or reform it.” The BHC is an executive non-departmental public body, sponsored by the department for Business & Trade.

Date Published: 18 March 2025

Greville Street Office re-opening

Greville Street is re-opening on Monday 13th January 2025

Date Published: 08 January 2025

One Hour Service Restrictions

Due to high demand of all our services we are restricting the One Hour Service. All One Hour packets need to be received at the counter before 12.00.

Date Published: 18 December 2024

Christmas 2024

Both counters at Goldsmiths’ Hall and our Greville Street office will close at 1pm on Monday 23 December 2024, and reopen at 9am on Tuesday 2 January 2025.

Date Published: 25 November 2024

August Bank Holiday 2024

Please see our opening hours prior to the August Bank Holiday for 2024.

Date Published: 19 August 2024

Customer Service Update

UPDATE - THIS ISSUE HAS BEEN REOSLVED ON 2 AUG 2024

Please be aware we are experiencing a service disruption caused by our internet service provider.

Date Published: 01 August 2024

May Bank Holidays 2024

Please see our opening hours prior to the May Bank Holidays for 2024.

Date Published: 29 April 2024

IT and Service Issues Final Update

Final updates on our services returning to normal from a customer perspective.

Date Published: 25 March 2024

Price Adjustment 2024

We have made the decision to adjust our prices. This has not been taken lightly. However increased costs of production, and the surge in demand for high priority packet return and for complex marking of articles, have made it a necessity for our business.

Date Published: 14 March 2024

Easter holiday 2024 hours

Please see our Easter opening times.

Date Published: 14 March 2024

IT and Service Issues Update

Further updates on our current services.

Date Published: 04 March 2024

IT and Service Issues

Date Published: 29 February 2024

Annual UK Hallmarking Figures for 2023

The total number of articles sent for hallmarking at all UK offices in 2023 fell by -17.7% to 8,020,089.

Gold, silver, platinum and palladium saw a decline in the quantity of articles hallmarked.

Date Published: 15 January 2024

2024 date letter

Happy New Year!

The date letter for 2024 is a lower case z.

A non-compulsory mark, the date letter changes annually on 1 January. The font, case, and shield shape all change so each can only indicate one specific year.

Learn about the evolution of the hallmark and the component marks in the article ‘Hallmark as Hero’ by Goldsmiths’ Company Deputy Librarian.

Date Published: 02 January 2024

James Cargill, Deputy Production Manager, made a Freeman of the Goldsmiths’ Company

Congratulations to James Cargill, Deputy Production Manager of our Heathrow sub-office, who, earlier this month, was made a Freeman of the Goldsmiths’ Company by Special Grant in celebration of 10 years service.

A Freeman is a tier of membership in Livery Companies. It is the largest grouping of members at the Goldsmiths’ Company. Freemen play an important part in the life of the Company.

Read more about Company membership here thegoldsmiths.co.uk/membership

Date Published: 18 December 2023

HALO Award winners announced at the Benevolent Society Ball

Two jewellery businesses with an emphasis on creating bespoke commissions are the joint winners of the HALO Award 2023. Chair of the British Hallmarking Council Noel Hunter presented the Award to Harriet Kelsall, founder of Harriet Kelsall Bespoke Jewellery company and Anna Mcloughlin of Anna Mcloughlin Fine Jewellery at the prestigious Benevolent Society Ball at the Grand Hotel, Birmingham.

Date Published: 11 December 2023

Judges praise high standard of entries for the HALO Awards 2023

Members of the judging panel for the HALO Award 2023 have been highly complimentary about this year’s entries, praising businesses for their imaginative ways of creating consumer awareness of hallmarking. After lengthy consideration the winners of the Award for 2023 have now been selected.

Full details of the winning entries will be published after the formal announcement on 7th December.

Date Published: 29 November 2023

Make Your Mark 2D Design award at the Goldsmiths' Craft and Design Council competition 2023/24

We are delighted to be partnering again with The Goldsmiths' Craft and Design Council for the 2023/24 Competition with our Make Your Mark design challenge.

This year, on the theme of ‘City Spirit’, entrants are invited to design jewellery, smallwork or silverware. Broad and engaging interpretations of this are encouraged and welcomed, such as folklore, fashion, festivals, communities, culture, diversity, food, history and architecture to name but a few areas of interest. Designers can choose any city (globally) but must embrace their concept visually through their design presentation.

Also important, designs must incorporate a display, or bespoke placement of the London Assay Office hallmark that is complimentary to the design and thoughtfully positioned. This is an opportunity to choose the placement of the hallmark components, and to consider the hallmark in harmony with your design.

Date Published: 17 October 2023

Production Manager Kheni Priest's advice for the busy season

When you're busy, we're busy too - we receive more work to test and hallmark in correlation with peak trading times. We want to ensure we can be as swift as possible, and keep all services running in the lead up to Christmas - we understand we need to maintain access to all levels of service for everyone.

So, help us help you! Follow these tips...

Date Published: 16 October 2023

2023 end of year deadlines

Both counters at Goldsmiths’ Hall and our Greville Street office will close at 1pm on Friday 22 December 2023, and reopen at 9am on Tuesday 2 January 2024.

Cut offs:

We are anticipating an extremely busy run up to Christmas, and postal strikes and rail strikes could further impact our turnaround times.

To guarantee your work is ready before we close, standard service packets must be submitted by Friday 8 December. Early Hall / next day packets must be received by Wednesday 20 December. 1 hour packets will be accepted up until 11am on Friday 22 December. Packets must adhere to our submission and service rules.

There are currently no further planned service restrictions / packet limitations

Date Published: 16 October 2023

Anne-Christina Warburton announced as Clerk and CEO of the Goldsmiths’ Company

Anne-Christina (Annie) Warburton will join the Goldsmith’s Company in January 2024
Annie has more than 20 years’ experience in creative industries organisations that span the private, public, and charity sectors
Annie becomes the first female Clerk and CEO of the Goldsmiths’ Company in its history

Date Published: 11 October 2023

SUSPENDED: London Underground industrial action 4 and 6 October 2023

Industrial action planned by London Underground workers for Wednesday 4 and Friday 6 October 2023 has been suspended.

There will be no adaptations to our service. Goldsmiths' Hall and Greville Street counters will operate as normal.

Date Published: 03 October 2023

One week left to submit HALO Award applications

There is just a week left to submit applications for the HALO (Hallmarking Awareness & learning Online) Award which closes on Friday September 29^th.

If your business has gone above and beyond to make your customers aware of the importance of hallmarking this year then why not apply?

Date Published: 21 September 2023

Closing date for HALO Award extended to 29 September 2023

It is not too late to apply for this year’s Hallmarking Awareness and Learning Online (HALO) Award as the closing date for applications has been extended to September 29 2023.

Date Published: 30 August 2023

ASLEF Industrial Action on Friday 1 September 2023

Industrial action planned by rail workers will affect both the train and tube networks.

The networks will be disrupted on Friday 1 September 2023. As a result our service on this day will be adapted as follows:

Our One Hour service will be suspended.
The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm.
Goldsmiths’ Hall aims to open at 9am and will close at 3pm.

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 25 August 2023

Adding Trust, Confidence and Customer Reassurance - HALO Winners 2022 value the benefits of promoting the hallmark

Trust, confidence and customer reassurance. Three key benefits that last year’s four successful Hallmarking Awareness and Learning Online (HALO) Award winners believe make promoting hallmarking important to their business. Adding value by linking into the long-established history of hallmarking was also cited as a selling point.

Date Published: 23 August 2023

August late summer bank holiday closure 2023

Goldsmiths’ Hall and Greville Street will close at 4pm on Friday 25 August 2023 and re-open at 9am on Tuesday 29 August 2023.

Please note Greville Street closes for lunch at 12noon - 1pm.

We wish you a happy and sunny Bank Holiday weekend!

Date Published: 07 August 2023